The host that fixed our site at 11pm on a Sunday

Person working on server equipment in a data center rack room

TL;DR. BigScoots is a managed-WordPress host with the kind of proactive support most hosts only put in their marketing copy. We use them on every site we run.

What is BigScoots?

BigScoots is a US-based managed WordPress and managed VPS host. They’ve been around since 2010 — old enough to know what they’re doing, small enough that the support team actually knows your site by name.

The pitch is simple: hosting that’s genuinely fast, with a 24/7 team that fixes problems you didn’t even know you had.

What makes them different from every other “managed WordPress” host?

Most managed hosts compete on a feature checklist — sites, storage, CDN, staging, backups. BigScoots checks those boxes too, but the real differentiator is proactive support. They watch your site, push performance fixes you didn’t ask for, and respond to problems before you notice them.

Real things they’ve done for us without being asked:

  • Pushed a server-side caching tweak that took a slow page from 1.6 s to 280 ms.
  • Migrated a site from another host overnight, end-to-end on their side, zero downtime.
  • Fixed a broken plugin update at 11 pm on a Sunday — within 12 minutes of the alert firing.

Why we recommend it for newsletter operators

If you’re sending a newsletter from WordPress, every minute the site is down is a minute your subscribers see a broken signup form, a dead referral link, or an empty archive. The cost of bad hosting isn’t the $10 you save — it’s lost trust with the audience you spent years building.

BigScoots is more expensive than budget hosts. It’s worth it.

Bottom line

If you’re new to WordPress and wondering where to host your first newsletter site, BigScoots is the easy answer. If you’re tired of fighting with cheap hosting that breaks every other week, it’s the upgrade. One of those decisions you make once and never have to revisit.

Heads up — some links in this article are affiliate links. If you sign up through them, we may earn a small commission at no extra cost to you. We only recommend tools we use ourselves.

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